Cannot enumerate mailboxes on new Exchange 2010 install

BE 2010 R3 5204 (x64) w/SP2.

We are in the process of setting up a new Exchange 2010 box to migrate our 2003 users to.

The server is set up, and I pushed the agent to the server and rebooted.

When I go to Backup, then to favs - Windows System, I see the new server in there.  It shows the drives and the Ms Info Store, and the individual mail stores.  However, when I click on them, I see no users mailboxes.  We do have a test mailbox set up.

I ran the debug monitor and don't know for sure what to look for.

ideas?