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MMSs periodicaly disconnects from Central Server in BE2010 R3

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I need a solution

Hello everyone,

 

Please me some solution...

 

We have Backup Exec 2010 R3 deployment with Central Server and multiple MMSs.

From time to time, usually once per 2-3 days, MMSs (sometimes all, sometimes - just few of them) stop to send reports to Central Server and in Central Server console I see that MMSs appears offline. But i'm sure that they're online.

 

If I stop and restart services on Central Server - MMSs will appear online again.

 

Also, seems that this happenes when server got in the windows logs the following message:

Faulting application name: beserver.exe, version: 13.0.5204.122, time stamp: 0x4eecd23b
Faulting module name: msgq.dll, version: 13.0.5204.0, time stamp: 0x4d94cbd7
Exception code: 0xc0000005
Fault offset: 0x000000000005918d
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13 

Please help-help!

Thanks in advance.


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