Backup Exec 2012 disable client side deduplication

I am running Backup Exec 2012 to a dedupe folder.  The job completes with exception with the message "Client-side deduplication is enabled for this job, but it could not be used. Please check this link for additional information: "

The only place I can see to disable client side dedupliation is on the deduplication device under the Storage tab.  I have done this.  Client-side deduplication is set to Disabled on the Properties tab of that dedupliation disk yet I still get that message on several jobs.

I have also tried to enable it and disable it.  Same results.

How can I get rid of this message?

Thank you.