BackupExec 2012 - Error GRT on Sharepoint

Dear all,

We have been using BE for a time now and we start using GRT for our Backups. It's an extremely useful feature, but it seems to be not working on SharePoint environments

We have VMware 5.1 and all other GRT's do work properly (Exchange, SQL, File server etc.) but I always get the same message on SharePoint vm's:

"Backup Exec failed to snap virtual machine '\(DC)mydomain(DC)\vm\Cluster Name\Machine-Name' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup."

I do know that this is a known issue with VMware 5.1 and Backup exec 2012, but when I was using VMware 5.0 I had the same issue.

Can someone help me?

Thanks in advance!