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Cannot Browse to Server

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I need a solution

I have installed the latest agent on a new Domain Controller.

I use the same B Exec Service account for all my Servers and the other backups are working.

Problem

I get an 'failure to browse' error when I attempt to create a backup job for this DC. That error is attached.

I get another error when I go to the DC to establish the link from ther back to the media server. That error is attached.

 

Lastly, I try to create a bug report based on following directions I found in another post but that file is empty.

1. Stop the Remote agent service on problem machine

2. go to properties of the service. In 'start parameters' box type  -debug and click on the Start button.

3. then from the Backup server try to browse the windows server again.

4. once you get credentials error, collect the log file from problem server & post it here.

The location of the log file is C:\program files\symantec\backup exec\raws\logs folder. check the timestamp to identify log file.

regards,


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