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CASO Optimised Deduplication Convert to Virtual failure if connection to MMS is lost

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I need a solution

WE have a Optimised Deduplication setup

CAS - Jobs are setup and run from this server to local storage

MMS - Local storage

CAS manages all jobs, Backups run on MMS server to local dedup storage, then duplicates to CAS deduplication storage.

SDR files are located on both servers

When attempting to convert to Virtual we are requested to restore from CAS or MMS, CAS is selected.

When the communication between the CAS and MMS is established, all convert jobs run successfully.

When communication is dropped, these converts fail.Inside the job setup, the Conversion settings options dissapear (ie, CPU, mem etc....)

Strange though this never worked in SP1,SP2. Worked fine in SP3, but after upgrade to SP4 this stopped working again.SP4 was required as SP3 was unable to restore GPT drives.

The reason we doing this and have this setup is for DR purposes, so if the client premises were to burn down wee have all the backed up data sitting at a DR site. In this scenario, the MMS sserver would no longer be available.

Appreciate any assistance.


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