Dear All,
We get this error with the VMware option
The backup has detected that both the VMware VSS Provider and the Symantec VSS Provider have been installed on the virtual machine. However, only one VSS Provider can be used on a virtual machine. You must uninstall the VMware VSS Provider
I understand from another discussion that the BE Remote Agent for Windows does automatically deinstall the VMware VSS Provider when it is detected. But when the VMware tools has been upgraded afterwards, the VMware VSS Provider is reinstalled.
How can I resolve the issue?
I tried to repair the BE Agent directly on the server. But it didn't find the msi package. To initiate a repair from the BE console is not possible it seems.
Is the only way to remove the BE Agent and reinstall?
Thanks,
Edy
Backup Exec 2010 R2