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Windows server 2012 hang when running remote backup job

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I need a solution

HI 

I have 2 set Windows 2012 server. One in installed BE 15 (Master) and another one installed remote backup agent (Slave). Hardware are Dell Server and Dell LTO6 Autoloader. When I running remote backup job, master server hang suddenly. No network communicate. Can't press "Ctr + Alt + Del". I need turned off whole server and turned on again. I tried re-install BE 2015 and updated to latest patch, updated server (Dell recommeded) BIOS but no luck. Do you have any similiar case?

Thx

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