I need a solution
Hi all,
Please help
Keep getting this error msg "the drive hardware is offline" during the backup. Even we try to manual enable the tape drive it still will go offline. The only way to make the tape drive online is to reboot the server. We have tried disable all HP insight services don't seem to solve the the issue.
Our server is running on Windows 2008 R2 64bit and Symantec BE12.5. many thks
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