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V-79-57344-38732 - Virtual machine RD does not meet the requirements necessary for Backup Exec to restore individual application items. You cannot perform GRT-enabled restores

I need a solution

V-79-57344-38732 - Virtual machine RD does not meet the requirements necessary for Backup Exec to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup.

Hello,

I have a dedicated backup server running Windows 2008 R2, BE 2010 R3 with all the latest updates.  I am backing up 1 host machine with 2 virtual servers on it.   All machines are running Windows 2008 R2 standard (with all the latest patches on them.  The virtual machines are hyper-v - not vMware.

I ran the install of the agents only after I had applied all the BE updates on the dedicated backup server.  I rebooted ALL machines after the installs.

The BE server has the agents for hyper-v, exchange, sql, open file, ad on it.   The RD server (which is a hyper-v VM)  it gets the error backing up isn't running anything in addition to Windows 2008R2 (other than office).

I searched and searched for the solution to this issue and the only "solution" seems to be to turn off GRT backup on the hyper-v machines - that is akin to going to the doctor and saying my elbow hurts when I go like that and he says then don't bend your elbow like that.


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