Hi.
I need help.
I have BA2012 on server 2008 r2
We got a new QNAP TS-450 PRO with 4 disks * 4 TB. The disks configured as raid 5 one volume - 10.61TB
(Before we got old QNAP and it worked fine for two years)
The problems started with new QNAP
In the qnap I have 3 shared folders (domain admin). All folders accessible from the backup server.
DNS address ok.
Backup exec gives errors "the disk is offline" for all 3 folders.
In the last 24 hours it happend twice. In the middle of backup 20:29 and at 06:24 when no backup run.
I find no reason for this. Qnap have no errors. It online all the time.
I run ping -t for QNAP IP for 24 hours and it all OK.
So i have no idea what the problem is.
I run b2dtest.
12/06/15 08:31:04 Final Analysis:
12/06/15 08:31:04 ---------------
12/06/15 08:31:04 Path Validation - PASSED
12/06/15 08:31:04 Create Directory - PASSED
12/06/15 08:31:04 Disk Space - PASSED
12/06/15 08:31:04 Volume Information - PASSED
12/06/15 08:31:04 Query DOS Devices - PASSED
12/06/15 08:31:04 Traverse Volume Info - PASSED
12/06/15 08:31:04 Memory Mapped Files - PASSED
12/06/15 08:31:04 Reparse Points - WARNING - Reparse points not supported on appliance: (0x32) The request is not supported.12/06/15 08:31:04 The appliance does not support reparse points. Some
12/06/15 08:31:04 of the advanced B2D technologies such as GRT may not
12/06/15 08:31:04 function.
12/06/15 08:31:04
12/06/15 08:31:04 For GRT to function correctly, either the B2D path
12/06/15 08:31:04 or the temporary path for GRT operations must be an
12/06/15 08:31:04 NTFS partition that supports reparse points. If this
12/06/15 08:31:04 is not the case, GRT operations will fail.
12/06/15 08:31:04
12/06/15 08:31:04 For more information on this topic please refer to
12/06/15 08:31:04 the Backup Exec Administrators Guide.
12/06/15 08:31:04 Sparse Files - WARNING - Sparse files not supported on appliance: (0x32) The request is not supported.12/06/15 08:31:04 * Sparse file support is required for Backup Exec
12/06/15 08:31:04 * versions prior to 12.6 for GRT to function.
12/06/15 08:31:04 * If the Backup Exec installation is 12.6 or greater
12/06/15 08:31:04 * this test can be ignored.
12/06/15 08:31:04
12/06/15 08:31:04 The appliance does not support sparse files. Some
12/06/15 08:31:04 of the advanced B2D technologies such as GRT may
12/06/15 08:31:04 not function.
12/06/15 08:31:04
12/06/15 08:31:04 For GRT to function correctly, either the B2D
12/06/15 08:31:04 path or the temporary path for GRT operations
12/06/15 08:31:04 must be an NTFS partition that supports sparse
12/06/15 08:31:04 files. If this is not the case, GRT operations
12/06/15 08:31:04 fail.
12/06/15 08:31:04
12/06/15 08:31:04 For more information on this topic please refer
12/06/15 08:31:04 to the Backup Exec Administrators Guide.
12/06/15 08:31:04 B2D Pre-allocation - PASSED
12/06/15 08:31:04 Random IO - PASSED
12/06/15 08:31:04 Default B2D Configuration - PASSED
12/06/15 08:31:04 Read buffer B2D Configuration - PASSED
12/06/15 08:31:04 No write buffering B2D Configuration - PASSED
12/06/15 08:31:04 File Handles - PASSED
12/06/15 08:31:04 Cleanup Directory - PASSED
12/06/15 08:31:04
12/06/15 08:31:04 One or more of the test have completed with warnings.
12/06/15 08:31:04 Backup Exec should be compatible with the appliance; however,
12/06/15 08:31:04 some features or functions may not be available.
12/06/15 08:31:04
12/06/15 08:31:04 The results of this test have been placed into the following
12/06/15 08:31:04 log file:
12/06/15 08:31:04
12/06/15 08:31:04 C:\ProgramData\Symantec\Backup Exec\Logs\B2DTest.log
12/06/15 08:31:04
12/06/15 08:31:04 Please include this log file in any communication with your
12/06/15 08:31:04 vendor or Symantec Technical Support.
12/06/15 08:31:04
12/06/15 08:31:04 If you have any additional questions please review the
12/06/15 08:31:04 knowledge base article for this tool online at the Symantec
12/06/15 08:31:04 product support site:
12/06/15 08:31:04 http://entsupport.symantec.com/umi/v-275-10000