I do not need a solution (just sharing information)
...and Symantec.
After being a steadfast user of Backup Exec in all of its guises since the 90s, I have finally given up in exasperation. Backup Exec 2012 has been a nightmare for me and it is time to move to another product. I spent SEVEN hours yesterday on the phone to Symantec Licensing Support (God help anyone who has to deal with these morons) trying to sort out a licensing problem. Net result is I have an unusable product and I finally told them that I will be ditching their product forthwith.
Feel a lot better this morning and looking forward to evaluating other backup solutions!