Backup Exec issues

I have the following error while performing a backup job (e00084af - The directory or file was not found, or could not be accessed.
For additional information regarding this error refer to link V-79-57344-33967).

I looked everywhere and it looks like the only possible solution is to upgrade to Backup Exec 10d, I been looking for the setup for hours, but have not found it, any idea where I can get it?