Exchange backup via Backup exec 12.5

Unable to see Microsoft Information Store in BE for exchange 2003 backup, even the local drives on exchange servers are not visible in BE.

Setting on Exchange side:

BE admin is local admin on the exchange server and has full exchange admin on all mailbox stores

• BE remote agent is upto date

Settings on BE side:

I have referred to the following link:

http://www.symantec.com/business/support/index?page=content&id=TECH51740