Quantum DXi6701 with IBM 3575-TL

June 21, 2013, 1:12 am

≫ Next: Cleaning query 2010 R3

≪ Previous: VMWare incremental backups are too large

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I have one BE 2012 server and target is Quantum OST storage DXi6701.

I use OST backup and have multiple LSU-s. Backup goes over IP network. No SAN connections beween BE media server, sources and target. All IP.

Now I connected IMB tape library  3575-TL directly to Quantum storage (using FC) and I see it on PTT tab and it's enabled.

How can I use it in BE? I would like to add "copy to tape" to my backup jobs.

Or I can create new job - copy full LSU to tapes. But how? BE does not show me tape drive,.

Quantum help:

The PTT page allows you to configure the path to tape (PTT) feature of the DXi6000. There are two types of path to tape:

• Backup application specific path to tape allows you to move data from the DXi to physical tape cartridges in an attached physical tape library using an NDMP (Network Data Management Protocol) connection. The DXi supports NDMP V4.

OST path to tape (also called Direct To Tape) allows you to use Symantec NetBackup to copy LSUs from a storage server on the DXi to a physical tape library.

So I have to use NDMP? How?

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Cleaning query 2010 R3

June 21, 2013, 1:36 am

≫ Next: Dublicate Jobs in policies to b2d and tape / no notification

≪ Previous: Quantum DXi6701 with IBM 3575-TL

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I've noticed that when a Job is running, the ability to select 'Clean' on the tape device is present, otherwise it's omitted. Why is this?

At the moment, cleaning statistics don't seem to function (is this because it's a single device and not robotic librarry)?

Thanks

Dublicate Jobs in policies to b2d and tape / no notification

June 21, 2013, 4:18 am

≫ Next: B2D corrupt/unreadable

≪ Previous: Cleaning query 2010 R3

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Hello Community,

we have a policy based backup Job.
first backup Job: Servers backup to local backup2disk
second copy to a remote nas and to an ultrium tape simultaneously.

my two Problems Are: i got no notificytion after the backup Job nor the copy Jobs. but email notification is configuerd and testet.

the second Problem is: the copy Jobs simultaneously, are very slow. Ultrium 700MB/min, Remote B2D 1900MB/min
when the run seperatly, the bandwiths are very higher more then 2600MB/min.

Has anybody ideas are suggests about that Problem?

We have Backup Exec V12 R1364 with this Hotfixes: Servicepack 5, Hotfix 358179 and Hotfix 141388.
On Windows Server 2003 SP2

Thank you

Alexander from Germany

B2D corrupt/unreadable

June 21, 2013, 8:06 am

≫ Next: BUE 2012 target and initiator

≪ Previous: Dublicate Jobs in policies to b2d and tape / no notification

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I have a B2D on a NAS that's displayed as offline in BE. When I try to browse to the B2D directory in Windows it tells me it's not accessible and that the folder is corrupt/unreadable. In BE's KB, the resolution is: http://www.symantec.com/business/support/index?pag...

My question is, if I do that, will I lose all the B2D data? In that resolution your basically deleted the corrupt B2D folder and creating a new one only.

BUE 2012 target and initiator

June 21, 2013, 8:17 am

≫ Next: How to set up GFS single server with tape offsite

≪ Previous: B2D corrupt/unreadable

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Hi, I want to do a backup from drive A to drive B using Symantec BUE 2012. I am not able to find an option that tells backup from this drive to another. Please let me know how I can specify my initiator drive (drive that needs to be backed up) and a target drive (drive that stores the backed up data).

Thanks,

Vidya Suryanarayana

 

How to set up GFS single server with tape offsite

June 21, 2013, 9:00 am

≫ Next: Can is use the regular windows server agent instead of File server agent for file server

≪ Previous: BUE 2012 target and initiator

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My apologies for being such a newby. But I was hoping to get an idea on how to put togther a workflow for backing up a single server using GFS for tape while sending tape rotations to offsite. Having trouble with this new version of Backup Exec and looking to do the following:

I have a Quantum Superloader 3 with a single LTO-5 drive and 14 tapes. Looking to backup up a RAID that has the capacity to go up to 4TB, but not at the limit at this point. Data retention to keep information around is only needed 3 months as a seperate procedure is used to duplicate archives and stored indefinitley.

The quantum is running on its own backup exec server and is backing up a windows 2008 server with attached RAID. Looking to also create a schedule on getting tapes to go offsite on a rotating basis, this is the part I have having trouble with. Setting up the media pools for the GFS and how that would apply to offiste tape rotations on a smaler unit like the Quantum. Have no issues with extra tapes going in and out of the system. Any help to help me quickly get an idea on how to map this out with Backup Execs new workflow features.

Any help would be appreciated.

Can is use the regular windows server agent instead of File server agent for file server

June 21, 2013, 9:45 am

≫ Next: Backup Exec 2010 - Can we select in a Backup Job a network NAS as the storage location?

≪ Previous: How to set up GFS single server with tape offsite

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I've noticed that when my individual shares show up as below, I can't actually chose them unless I expand the C:\ drive and THEN pick them from in there (seems to defeat the whole purpose):

 My question is (and i'm trying it now) can't I just use the windows computers and servers client? I don't have the misleading picture above of individual shares that are actually empty.

Backup Exec 2010 - Can we select in a Backup Job a network NAS as the storage location?

June 21, 2013, 10:47 am

≫ Next: Confused about SDR and Symantec System Recovery (SSR) Server Edition

≪ Previous: Can is use the regular windows server agent instead of File server agent for file server

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Hi everybody!

We have now a backup job, which saves de data on a tape and we want to change that.

We want to save data now on a NAS. How can we change the storage location to the NAS? Now we can only select the tapedrive as the storage location..

--> The NAS is NOT directly connected with the Server. But it's in the same network.

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Confused about SDR and Symantec System Recovery (SSR) Server Edition

June 21, 2013, 12:16 pm

≫ Next: backup exec 2010 serices will not start

≪ Previous: Backup Exec 2010 - Can we select in a Backup Job a network NAS as the storage location?

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I have Symantec Backup Exec (SBE) 2012. 

The Symantec System Recovery Server Edition 2013 states that System Recovery technology is now included with SBE 2012 and V-Ray edition.

http://www.symantec.com/small-business/products-solutions/category/detail.jsp?pcid=backup-recovery&inid=us_smb_ps-flyout_prod-cat_backup-recy

 

This article from this forum (https://www-secure.symantec.com/connect/forums/sdr-recovery-sql-server-2008-r2) stated by “Colin Weaver” that we need “…Symantec System Recovery offers that functionality…..” wherein addition to SDR, SSR can restore SQL, Exchange, etc. in a single pass.

 

So assuming, I have a separate Media Server (with all the application/data/server agents); another bare-metal server that has Win2K8R2, AD, Exchange, and SQL; and need to restore this box on another bare-meal box (or a HyperV for arguments sake), do I need SDR only or SSR or both to do a single pass restore since SDR and SSR are now combined in SBE 2012?

backup exec 2010 serices will not start

June 21, 2013, 1:43 pm

≫ Next: Slow Job Rates after an unexpected shutdown of the media as well as catalog server.

≪ Previous: Confused about SDR and Symantec System Recovery (SSR) Server Edition

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I need a solution

We had our server shut down during a storm and now the services will not start. Can someone please give me some ideas to try. Comes up with error 1068 but it looks like a non helpful error.

 

Thank you

Tom

Slow Job Rates after an unexpected shutdown of the media as well as catalog server.

June 21, 2013, 3:27 pm

≫ Next: BE 2012 SP2 Beta

≪ Previous: backup exec 2010 serices will not start

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Hello

I am quit new to the Backup Exec enviroment.I am working on Backup Exec 12.5 for Windows server.
 

2 days before we had an unexpected network crash and many of the servers were rebooted.From last 2 days we are dealing with slow job rates of 2 to 3MB/min whereas the job rates were on an average 1400MB/min 2 days back for a perticular job.

There were many jobs (Almost all) that were having same issue.

After the media and the catalog server came up from an unexpected reboot there were communication issue from media server end.So we disabled one of the LAN and fortunately the communication issue between media and catlog server was resolved but we faced this remarkable decline in the job rates from this.

Please provide the solution for this. 

BE 2012 SP2 Beta

June 21, 2013, 6:52 pm

≫ Next: Enterprise Server Option - CASO

≪ Previous: Slow Job Rates after an unexpected shutdown of the media as well as catalog server.

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where can I obtain a copy of the beta?  live update didn't pull BE 2012 SP2?  Everything is up to date...

8902701

Enterprise Server Option - CASO

June 22, 2013, 4:00 am

≫ Next: Job ended: Completed status: Failed

≪ Previous: BE 2012 SP2 Beta

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Hi,

 

I want to Backup Exec CASO for managing other Backup Exec Servers? Can I install CASO in a VM in that case? VSphere 5.1 is the Hypervisor?

Regards,

Job ended: Completed status: Failed

June 21, 2013, 11:43 pm

≫ Next: ESX 5.1 for CASO server.

≪ Previous: Enterprise Server Option - CASO

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Dear sir,

           I can't take backup as Schedule through symatec Software, please given solution. i given log file bellow.

 

Job ended: Thursday, June 20, 2013 at 11:17:43 PM
Completed status: Failed
Final error: 0xe0000363 - The Backup Exec SQL Agent was not used to create the last full, differential, or log backup of this database. You must use the SQL Agent to run a full backup before you can run a differential backup or transaction log backup.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-867

Job Log for KSADBSER DAILY BACKUP-Incremental

 

 

Completed status: FailedSee error(s)

Expand AllCollapse All

 

 

Job Information
Job server: KSADBSER Job name: KSADBSER DAILY BACKUP-Incremental Job started: Thursday, June 20, 2013 at 11:00:03 PM Job type: Backup Job Log: BEX_KSADBSER_00039.xml

Checkpoint restart cannot be applied to the following resource(s):

 KSADBSER\BKUPEXEC, KSADBSER\MSSQLSERVER, \\KSADBSER\System?StateBackup Exec will not follow mount points, junction points, and symbolic links when the Simplified Disaster Recovery indicator is ON.

Drive and media mount requested: 20/06/2013 11:00:04 PM

 

Device and Media Information
Drive and media information from media mount: 20/06/2013 11:01:07 PM Robotic Library Name: Robotic library 0001 Drive Name: Tape drive 0001 Slot: 2 Media Label: NKL521L4 Media GUID: {4291f26f-02c5-4ed9-b95f-0521121c90db} Overwrite Protected Until: 17/07/2013 11:17:13 PM Appendable Until: 23/06/2013 6:45:50 PM Targeted Media Set Name: Media set 0001 Keep for: 4 Week(s) All Media Used NKL521L4

 

Job Operation - Backup

Backup Options Media operation - Append to media, overwrite if no appendable media is available. Compression Type: Hardware [if available, otherwise none] Encryption Type: None WARNING: The option 'Verify after backup completes' was not selected. Performing a verify operation to make sure that media can be read after the backup has completed is recommended. Server - KSADBSER Note: Resource: "KSADBSER\MSSQLSERVER" is not snappable. Attempting to back up directly from the source volume. Database Consistency Checks Consistency checking Xpedeon.Net Consistency Check Physical Only. Consistency check was completed. Consistency checking Xpedeon.NetToExternal Consistency Check Physical Only. Consistency check was completed. Set Information - KSADBSER\MSSQLSERVER Backup Set Information Family Name: "Media created 17/06/2013 7:11:00 PM" Backup of "KSADBSER\MSSQLSERVER" Backup set #26 on storage media #1 Backup set description: "KSADBSER DAILY BACKUP-Incremental" Backup Method: Log - Back up transaction log Microsoft SQL Server Agent: Started Backup started on 20/06/2013 at 11:03:42 PM. Backup Set Detail Information V-79-57344-867 - The last Full backup of database Xpedeon.Net was not made by this application. Run a new Full backup, then run this job again. V-79-57344-867 - The last Full backup of database Xpedeon.NetToExternal was not made by this application. Run a new Full backup, then run this job again. Backup completed on 20/06/2013 at 11:03:59 PM. Backup Set Summary Processed 0 bytes in 26 seconds. Throughput rate: 0.000 MB/min Compression Type: Hardware This backup set may not contain any data. Note: Resource: "KSADBSER\BKUPEXEC" is not snappable. Attempting to back up directly from the source volume. Database Consistency Checks Set Information - KSADBSER\BKUPEXEC Backup Set Information Family Name: "Media created 17/06/2013 7:11:00 PM" Backup of "KSADBSER\BKUPEXEC" Backup set #27 on storage media #1 Backup set description: "KSADBSER DAILY BACKUP-Incremental" Backup Method: Log - Back up transaction log Microsoft SQL Server Agent: Started Backup started on 20/06/2013 at 11:04:12 PM. Backup completed on 20/06/2013 at 11:04:26 PM. Backup Set Summary Processed 0 bytes in 14 seconds. Throughput rate: 0.000 MB/min Compression Type: Hardware This backup set may not contain any data. Snapshot Technology: Started for resource: "\\KSADBSER\C:". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS). The snapshot technology used by VSS for volume C: - Microsoft Software Shadow Copy provider 1.0 (Version 1.0.0.7). Set Information - \\KSADBSER\C: Backup Set Information Family Name: "Media created 17/06/2013 7:11:00 PM" Backup of "\\KSADBSER\C:" Backup set #28 on storage media #1 Backup set description: "KSADBSER DAILY BACKUP-Incremental" Backup Method: Incremental - Using modified time Backup started on 20/06/2013 at 11:04:38 PM. Backup completed on 20/06/2013 at 11:05:13 PM. Backup Set Summary Backed up 540 files in 129 directories. Processed 559235891 bytes in 35 seconds. Throughput rate: 914 MB/min Compression Type: Hardware Snapshot Technology: Started for resource: "\\KSADBSER\D:". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS). The snapshot technology used by VSS for volume D: - Microsoft Software Shadow Copy provider 1.0 (Version 1.0.0.7). Set Information - \\KSADBSER\D: Backup Set Information Family Name: "Media created 17/06/2013 7:11:00 PM" Backup of "\\KSADBSER\D:" Backup set #29 on storage media #1 Backup set description: "KSADBSER DAILY BACKUP-Incremental" Backup Method: Incremental - Using modified time Backup started on 20/06/2013 at 11:05:21 PM. Backup completed on 20/06/2013 at 11:05:34 PM. Backup Set Summary Backed up 0 files in 4 directories. Processed 828 bytes in 13 seconds. Throughput rate: 0.004 MB/min Compression Type: Hardware This backup set may not contain any data. Snapshot Technology: Started for resource: "\\KSADBSER\System?State". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS). The following volumes are dependent on resource: "C:" . The snapshot technology used by VSS for volume C: - Microsoft Software Shadow Copy provider 1.0 (Version 1.0.0.7). Set Information - \\KSADBSER\System?State Backup Set Information Family Name: "Media created 17/06/2013 7:11:00 PM" Backup of "\\KSADBSER\System?State" Backup set #30 on storage media #1 Backup set description: "KSADBSER DAILY BACKUP-Incremental" Backup Method: Incremental - Using modified time Backup started on 20/06/2013 at 11:05:49 PM. Backup Set Detail Information The disaster recovery information file C:\Program Files\Symantec\Backup Exec\sdr\Data\KSADBSER.DR has been successfully updated. Backup completed on 20/06/2013 at 11:15:30 PM. Backup Set Summary Backed up 10 System State components Processed 16,853,353,774 bytes in 9 minutes and 41 seconds. Throughput rate: 1660 MB/min Compression Type: Hardware

 

Job Completion Status

Job ended: Thursday, June 20, 2013 at 11:17:43 PM Completed status: Failed Final error: 0xe0000363 - The Backup Exec SQL Agent was not used to create the last full, differential, or log backup of this database. You must use the SQL Agent to run a full backup before you can run a differential backup or transaction log backup. Final error category: Resource Errors For additional information regarding this error refer to link V-79-57344-867

 

Errors
Click an error below to locate it in the job log   Backup- KSADBSER\MSSQLSERVER V-79-57344-867 - The last Full backup of database Xpedeon.Net was not made by this application. Run a new Full backup, then run this job again. V-79-57344-867 - The last Full backup of database Xpedeon.NetToExternal was not made by this application. Run a new Full backup, then run this job again.

 

 

ESX 5.1 for CASO server.

June 22, 2013, 6:17 pm

≫ Next: How to restore an offline media and move it back to library slot?

≪ Previous: Job ended: Completed status: Failed

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I need a solution

Hi,

 

Can i use VM (VMWare 5.1) for installing Backup Exec 2012 for using as a CASO server? Just for managing Backup Exec Servers? Thanks.

 

Regards,

8903541

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How to restore an offline media and move it back to library slot?

June 23, 2013, 1:23 am

≫ Next: Deduplication storage offline

≪ Previous: ESX 5.1 for CASO server.

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I need a solution

I've just finished setting up a backup server. When testing the server,  i'm having issue with one of these tapes which I've originally put into slot 6. The job that uses that specific slot failed becuase of the media being as offline. I cancelled the job and now slot 6 is showing as empty and that tape just sits in the offline category. I've tried cataloging the media but the job keeps queuing and has done nothing. Can anybody tell me how to change the status of the tape from offline to online and get it moved back to slot 6 as it was originally set up.

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Deduplication storage offline

June 23, 2013, 8:46 am

≫ Next: Exchange GRT against Exchange 2007, worked on v12.5 but not 2010 R3

≪ Previous: How to restore an offline media and move it back to library slot?

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Recently I've solve the problem of my SAN storage, but after the SAN storage issue solved, I found that the deduplication storage in backup exec 2012 was offline.

I tried to restart the PostgreSQL server 8.3 and backup exec deduplication engine services but failed.

I checked the eventlog and found this error mesage:

"Event ID: 0; Source: PostgresSQL

The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

2013-01-31 17:57:50 GMT FATAL: could not create lock file "postmaster.pid": Invalid argument "

I follow the troubleshoot guide from this link

http://www.symantec.com/business/support/index?page=content&id=TECH205809

I've checked the permission for this volume for the BESA account was full control.

Then I follow this link:

http://www.symantec.com/business/support/index?page=content&id=TECH136974

But there isn't delete option when I right click on the postmaster.pid. I try highlight the postmaster.pid and press the delete button but files was not able to delete.

I reboot the backup server and tried the solution again but the result still the same.

My backup exec 2012 has the latest update.

Hope for symantec expert to help me out.

Exchange GRT against Exchange 2007, worked on v12.5 but not 2010 R3

June 23, 2013, 6:13 pm

≫ Next: Restoring VM's

≪ Previous: Deduplication storage offline

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I need a solution

I recently upgraded a customer backup exec server to v2010 R3 with all SP and hotfixes installed.  Exchange 2007 GRT backup used to work on v12.5 but now fails with this message:

V-79-57344-918 - Unable to complete the operation for the selected resource using the specified options.  The following error was returned when opening the Exchange Database file:  '-546 The log file sector size does not match the sector size of the current volumn. '

If I turn off GRT, it works just fine.  But obviously I want to use the GRT option because the customer sometimes need to recover single mail messages.  I tried this fix but didn't work, http://www.symantec.com/business/support/index?page=content&id=TECH164166

thanks in advance

Restoring VM's

June 23, 2013, 7:13 pm

≫ Next: Backup Exec 10d (10.1.5629) Remote Agent Windows Server (RAWS) 64 bit

≪ Previous: Exchange GRT against Exchange 2007, worked on v12.5 but not 2010 R3

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Let us say that these applications are running on each on its own VMs on a HyperV (HyperV on C and VMs on D).

I have a seperate media server running SBE 2012 (with BE Agent for VMWare and MS HyperV only.  I have no BE Agent for apps/databases so no GRT)

I added a server and pushed the Agent on the HyperV only; added one backup job "fully selected" which includes the C,D,System State, HyperV,etc. which I then create a SDR and saved the .dr file.

#1 - If the SP and Exchange got corrupted and I had to restore the 2 VMs (on same HyperV), all I have to do is do a one job restore in a single pass the VMs and everything should be there?

#2 - If I have to restore the HyperV (on another new ML350), the SDR boot disk can only restore the HyperV part?

#3 - Then I do another job restore and have the VMs redirected to the new ML350?

 

 

8904981

Backup Exec 10d (10.1.5629) Remote Agent Windows Server (RAWS) 64 bit

June 23, 2013, 9:02 pm

≫ Next: Dedupe storage disappear once a MMS joined a CAS

≪ Previous: Restoring VM's

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I would like to follow up from solved link:

https://www-secure.symantec.com/connect/forums/10d-1015629-hotfix-1-extended-64-bit-x64-remote-agent-windows-servers-raws

 

After installing RAWSx64InstallMedia_280701.rar into 64 Bit Windows 7, we can backup without any issue.

The service was running under "services.msc", but always got blue screen when computer restarted or startup.

We would like know to solve this issue as soon as possible.

 

Currently using:
Backup Exec 10d Server
Media Server: Version 10.1 Rev. 5629

• Bluescreen