I am getting errors soon after removing tapes from my tape library for offsite archival. The errors are:
"The job failed with the following error: The requested source duplicate backup sets catalog record couild not be found. Perhaps the media containing the source backup sets was previously deleted."
Is this due to my tape removed from my library where the most recent backup was an Incremental or Differential? (vs a Full)
I have been on the phone with Symantec engineers for days and no one seems to be willing to provide a solution for the issue. I read an article on the forum that there is a hotfix that will solve my issue but Symantec for some reason will not give it to me. They continue to offer solutions that are uslesss. I know the fix exist, why can't they release it to me?! I also saw in the article that people with the same problem had to request the hotfix 5(!) times before they actually got it. This is unacceptible customer service. The engineer that was assigned to this case (Pramod) is aware of what I asked from the beginning, but instead he asked me to create a registry key and a new media set, neither one of those steps corrected the issue. What do I need to do and who do I need to contact in Symantec to finally get what I need so my customer can have a back up?!
I have 5 storage groups..
2 of them have IMG folders and .bkf files.
The other 3 don't have any IMG folders.
What are they?
I can't seem to find an answer. I need to set up a vault store. Does this have to be directly attached (the server) the the BE server? I don't see the option when I'm using only my NAS. thanks
I am currently running Exchange 2003 SP2 and Backup Exec 12.
I just noticed that a couple week ago I started getting an error that my backup was unable to access a resource. All backups use the same domain admin account. I only get access is denied to the MS Exchange Mailboxes.
When I checked the job and click on Exchange Mailboxes I get an access is denied. Not sure why I am getting that error because it uses the same user account it has always used. I tried creating a new backup job for just the Exchange Mailboxes and I get the access is denied error no matter which account I us. All the account I tried are Domain Admins.
So for planning out my environment, I need to understand more in depth what is going on "under the hood" with the Backup Exec Agent for VMware but I am having trouble locating the information I need.
Specificially, I need to understand the information flows - what data stream goes where during a backup operation.
For simplicity of discussion's sake, let's say I have the following minimal HA cluster configuration:
The first question I'm trying to answer is, "When backing up a Virtual Machine via a vCenter server, what is/are the data path(s)?"
So say I tell BE to back up VM2. VM2 is on a different host than the vCenter server, so which of the following is the true picture of how is BE getting it's data stream?
I suspect it's #2, but I can't find much in the way of documentation to piece together a definitive answer.
The second question, which is even deeper, and a follow up to #1, is which vmKernel port types are being used? For instance:
There is a dearth of information about BE 2012 beyond the surface level. Hopefully someone out there can shed some light...
in the link above, I don't believe there was an answered. seemed a little bit ambigious.
one solution was to go to this link: http://www.symantec.com/business/support/index?page=content&id=TECH179220
and to do:
Add the backup account in the following registry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\VssAccessControl
Ok, I can do that, but here's the question. how do you add the backup account into the registry? what value do I put in?
We are currently running BE 2010 on a Dell PowerVault DL2000. That server is physically attached to a Dell MD1000 storage array. Within Backup Exec, we have a Storage Provisioning license that allows Backup Exec to see and manage the external storage array.
As we attemtp to upgrade to Backup Exec 2012, we are running into problems with Storage Provisioning licensing. First, Symantec claims we don't even have a current license that allows to upgrade Storage Provisioning. This is clearly wrong, as I can provide them with a serial number and proof of purchase. What is more troubling, is that Symantec claims, via Dell, that the Storage Provisioning option is no longer supported in Backup Exec 2012, and they do not have an alternative solution.
My dillema is that since the 2012 upgrade installation sees a previous license for Storage Provisioning, it wants a new license (which Symantec won't get me). I can not complete the install without it. It gives me the option of going back an UN-installing my current Storage Provisioning option, but I am afraid Backup Exec will then no longer be able to see or configure my storage array if I do that.
Has anyone else experienced this or can provide any assistance?
Thanks
Hi All,
I am using BE2012 connect to Vcener to backup all of my VMs, however, i figure out two problems, hope someone can helpt to explain:
1. The full backup does not backup the full capacity of VMDK. For example, i have one VMs with only ond Hard disk which 20KB, however after the job finished sucessfully, BE2012 only shows me 10GB backed up in job log.
2. BE2012 backup the snapshot ( Servername_000002.vmdk etc.), and when i restore i got folder of 2 files: Servername.vmx and servernam_000002.vmdk but the disk should really be servername.vmdk. Therefore when i try to register this retored VMs, Vphere5 reported error " Unable to create SCSI for SCSI0:0...fail to open disk, unsupported or invalid disk type 7"
Can anyone help me to get out of this?
Thanks,
Hi
Regarding distarer recovery preparation of the media server itself can please someone provide a link ?
BE 2012 Installed,making a SDR backup of the media server that is stored on a dedup location and making a copy of the backup on tape.If the server is lost what is the procedure of restoring the media server itself ? Do i need the SDR information files offsite as well wehn recovering from the dedup or do i need them only for tape backups ???
Backup Exec 2012 running on W2K8R2
Oracle databases running on Linux.
Using Backup Agent to run backup jobs of Oracle database - to disk on Backup Exec W2K8 server.
We're trying to reduce the size of Backup Exec (BE) backup files. The backups, having been written to disk, or then copied across a 10Mb WAN link using robocopy.
The bulk of our BE backup are Oracle databases, and so I'm concentrating on these database backups. I'm familar with Oracle and RMAN, I can run local RMAN backups on the Linux servers with or without RMAN compression, by settting CONFIGURE DEVICE TYPE DISK BACKUP TYPE TO COMPRESSED BACKUPSET; Running with RMAN compression reduces the size of the rman backup files by about 70%.
Now, back in BE:
Even though I've set the Oracle databases to use RMAN compression for all database backups, BE seems to ignore this setting.
Backing up the same Oracle database in BE - with or without RMAN compression set at the RMAN device level, makes no difference to the resultant BE backup files. Looking at the BE Job Log shows the same volume of data having been backed up, and no indication of rman compression having been used.
So, it would seem Backup Exec ignores the RMAN devices settings, and uses it's own compression. In this case, 'Software compression' has been used by Backup Exec.
Any thoughts?
TIA
Hi all,
I have got a queer appearance when backup oracle 10g database on windows server 2008 R2.
I have installed the backup exec 2012 and oracle 10g database(10.2.0.4) x64 on the same server 2008 R2. After some necessary setting such as specify the DB account and server account in BE agent, create new DB account and server account in BE software etc., I created a backup job. When I test the credentials, it told me that the { Oracle Database "Oracle Instances"}'s credential is verified sucessfully and the {Oracle Database "ORCL"}'s credential is verified failed. I created another new db user account for this job, but no matter what account I used the "ORCL" credential check always failed.
I tried to run this job, it has worked sucessfully and restore test was sucess, too. I was confused....
Why could the job work fine with the failed credential check? Is that a bug? Have anyone encountered this either?
Hi,
I did already asked this question before but didnot get any followup, I also add the name of the server B and its IP address to the host file of the Server A but still when creating a backup I can see that the external NIC of the Server has been used to transfer data.
Any idea why this heppens?
We have BE 2010, we have 2 domains these 2 domain the backup libray and media server are in the domain A, the media server has a NIC that I use it to connect to a switch that it connected to the domain B, in the domain B we have a server I did install the windows Agent on this server and create an local account on this server, and use this account to backup files on the the server in the doman B, the server in the domain B has 2 NICs one has internal IP as the same reng of the domain A 10.0.10.0 and second NIC has an Public IP 62.XX.XX.230. I can run my backup job without any problem., but today I found out that the BE use the external IP of the server in the domain B to backup the files, and this cost us mony becuse the data must go trough tge 62.XX.XX.230 instead of the 10.0.10.0.
Thanks
.
Hi,
after upgrading to BackupExec 2012 a few weeks ago we are struggling to get our backup together again.
On point i'm curious about now is how to handle the new "server-centric model" in a VMware-environment.
From Symantec documentation it says:
"Backup Exec 2012 supports a server-centric model with one backup job per server.
...
No longer will one server's failed backup cause the entire job to fail, as with previous versions."
Now 99% of our servers are virtual machines. How would / should i organize our virtual machines in BackupExec 2012 backup jobs?
If i choose the virtual machine in the backup view ("Windows-Computer (virtual computer)") BackupExec bypasses our VirtualCenter/ESX and the backup-job uses a direct connection to the installed backup-agent.
If i choose the VirtualCenter (and limit the selection inside to the desired virtual machines) the whole backup-job fails upon a single virtual machine problem. -> no server-centric model her
So anyone has advice how to handle the virtual environment efficiently in BackupExec 2012?
Thanks in advance.
regards
Michael
Hi,
we're looking for ways to organize the starting times of our backup-jobs in BackupExec 2012.
Is it possible to:
- define a starting time dependant on another jobs end-time?
- limit the number of concurrent jobs started? (maybe number of tape-jobs, number of jobs per library, ??? )
Thanks in advance.
regards
Michael
Hi
Do i need DLO option (Backup Exec 2012) for backing up WIndows XP SP3 ? Or i can just install the RAWS and make backups including SDR backups just like any other server?
Backup Exec servers and the remote administration console are no longer supported with Windows XP, Windows 2003 SP1 and below, or Windows 2003 SBS SP1 and below. Windows XP SP2, Windows 2003 SP2 or Windows 2003 SBS SP2 are the minimum requirements for computers running the Agent for Windows.
Hi,
We are attempting to migrate to BE2012 and have the software installed on a server 2008r2 system, the software is licensed, when i try to view selection lists of servers, even the local host the system just attempts to load then comes back with nothing.
In my example i have attempted to expand the local server and servers on other subnets, the agent is able to be pushed to these machines and the account that i am using has Dom Ad rights.
Are there any suggestions as to why this might be happening?
Thank You
I am running BackupExec 2012 on Windows Server 2008 with a QuikStor 320GB drive.
I have backup exec set to do a full backup on Friday night followed by incremental backups for the remaining six days.
I am finding that after the first backup that the backup drive is full even though the data on our server is a fraction of 320GB.
Looking at the files on the backup drive I see the following under the VERITAS\B2D:
You can see that there are a number of 52GB files created on Friday night and the early hours of Saturday morning !
The sum of the used space on all the drives being backed up totals under 100GB.
Can anyone suggest what is going on ?
Best Regards
Hi all,
I have 2 Exchange Servers in a DAG configuration. Server 1 is,located in the primary site with an active copy of DB1 and a passive copy of DB2. Server 2 is located in a secondary site with a passive copy of DB1 and an active copy of DB2.
I've configured Server1 as my prefered server. Then, I configured one time backup for test with the following settings for the backup job:
- Back up from the passive copy and if not available, try the active copy (recommended)
- The prefered server is set
When the backup job is launched, it queries Server2 (server in the secondary site)
Am I missing something?
thanks in advance
Hi,
I'm having problem with extended the BE 2012 trial. Support team send me attachment and it won't install on the Windows 2008 R2 Enterprise.
The error saying "incompatible with the Windows OS" altough the attachment were sent correctly and the Windows OS I'm running is correct. Please help.
Thanks